You have 100% control over the funds in your digital wallet. SmartCrowd is required to provide regular reports to the regulator (DFSA) on the client money account as well as conduct regular independent audits on the client’s money account.
Think of your digital wallet like a separate bank account to keep your capital safe to invest on the SmartCrowd platform. You can add or withdraw your funds from your digital wallet at any time at no charge from SmartCrowd.
Please note: Withdrawals in AED (United Arab Emirates Dirham) incur a bank fee, which is deducted during the transaction process. For example, a withdrawal of AED 100 may result in a net credit of AED 94.75 due to a bank fee of AED 5.25. Additionally, a fee of AED 150 could apply to certain transactions, which may exceed the value of smaller withdrawals. Non-AED withdrawals do not incur additional fees from SmartCrowd, but users should verify with their receiving bank if any charges apply. To minimize fees, consider withdrawing funds in a non-AED currency if your receiving bank supports it. These charges are independent of SmartCrowd.